Privacy Policy
It is very important to know how we, at Farewego, collect, use, and safeguard your personal information collected by us through our website as we believe in complete transparency. This webpage discloses the privacy of Farewego, in detail, and you must ready each of the points carefully. Our privacy policies show the way how you should use your data and what exactly we do with the information. We advise you to read our privacy policy in detail before you enter your data on our website Farewego. We suggest you agree with the policies before using our services. You can also get in touch with us to discuss the privacy policy, in case you have any confusion.
What data do we collect?
We collect all sorts of data from you that are important to our business, directly or indirectly. Through our website, we accumulate your personal information like name, date of birth, contact details, such as phone number and email id, postal address and much more. We generally collect the data when you look for flights or make any booking or register as a user. Apart from the above, we also ask some basic information like your preference regarding flight or your air travel frequency, or card information etc. Even though you have rights not to share the information, you need to provide basic information if you are trying to create an account to get support for convenient flight booking and purchase of various products that we offer on our website. We also collect the data of co-passengers and their related information.
In addition to your personal data, our collected information also include some technical details like IP address, web browser, your computer details, your time spent on the website, and much more. We collect and store all the information to perform marketing research and to make our website more user-friendly.
How do we collect your personal information?
- We collect your data directly and indirectly through our website
- We collect your personal choice when you visit our website and perform flight search by inputting your queries
- Your details are captured when you enter passenger details and make your booking on the website
- The personal information is also captured at the time of registering with us as a user
- We use cookies and some relevant software to capture your computer or technical details
What do we do with the collected data?
The data that we collect is used for better services, and to provide the products for which you have come to our website. The sensitive information, such as card details, are used to help you complete the payment for the product booked on our website. Your contact details are stored in our database to share your booking confirmation, to share any update on the flight, or any deal or to inform you about any change in our business operation. This collected information also helps us to improve our website’s user experience by working on various areas of the market, thus innovating novelty in our business.
Sharing your data with the third party:
We are bound to share your data with the service provider such as airlines so that they can assign the travel products like seats, meals etc. on time when you are booking the flight on our website. Even though we vow not to share your data with any third party for security reason, yet we provide your data to some individual organization that outsource our peripheral business like CC processing, business analytics, fraud analysts etc. Apart from the above, we have to share the data with any law-enforcing agency for investigation.